Card Present Processing
Processing Disruption Notification - Magensa Gateway Devices
WHAT IS HAPPENING?
We have received notification from Magnesa that the issue is currently resolved and the Magnesa terminals are fully operational.
WHEN IS THIS HAPPENING?
We previously sent out a notification that merchants processing through the Magensa Gateway were unable to process.
WHO IS IMPACTED?
Merchants using MagTek devices on the Magensa Gateway.
WHAT DO I NEED TO DO?
Please contact Fullsteam Payment Services at (334) 329-6775, option #4 if you are still experiencing issues.
WHAT IS HAPPENING?
We have confirmed that all MagTek devices using the Magensa Gateway are experiencing degraded processing.
WHEN IS THIS HAPPENING?
The issue is currently ongoing, and we are working to resolve it as quickly as possible.
WHO IS IMPACTED?
Merchants using MagTek devices on the Magensa Gateway.
WHAT DO I NEED TO DO?
We are aware of the issue and working to resolve it as quickly as possible. Please continue to try processing transactions if possible or use alternate processing methods such as virtual terminal and card-not-present manual transactions.
We apologize for the inconvenience this may cause and will provide another update as soon as we have additional information. Please continue to monitor https://status.fullsteam.com for updates or contact Fullsteam Payment Services at (334) 329-6775 option #4.